Below FAQs are some common questions from our customers. If you have other questions, send us an email to cs@wokamall.com and we will reply soon.
For domestic order, the shipping is free to US 48 states. For other destinations, we can ship if you buy in bulk.
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Yes, we offer discount price for those who buy in bulk.

If you are loacted in US contiguous 48 states, contact us at business@wokamall.com with your shipping address, model # and quantity and we will quote you the best price.

If you are located in others districts or countries, contact us at business@wokamall.com with your shipping address, model #, quantity, estimated delivery time, and payment method you can offer. After receiving you email, we will quote you the best price soon.
We accept Debit Card, Credit Card, PayPal, Google Pay, Apple Pay! For business purchase, we also accept electronical wire. Please check our payment method page for more information.
Once receive your order, we will process it within one business day. After the carrier picks up the order, tracking # will be provided as soon as possible. Normally, your order will be delivered within 2-5 business days without carrier or weather delay.
If the order has not been shipped, it can be changed or cancelled. If the order has been shipped, it can't be changed or cancelled. So if you place the wrong order or you no longer need the item, contact us as soon as possible.
If the package comes damaged or missed, contact us with your order # and pcitures and we are happy to resend you new parts or refund you.
Yes, WOKA offers 30 days free return. Please check our return & redund policy before the return.
If the order is cancelled, the refund will be returned to you after the cancellation. If the order is returned, the refund will be returned to you after we receive the returned items.
Yes, assembling WOKA standing desk is not that hard as you think. Follow the installation instruction, it just takes about 20 min to assemble it. For your safety, assembly WOKA standing deks requires as least 2 people.
In this case, please contact us and we will resend a new controller.
Yes, a monitor mount can be added to the standing desk without drilling hole.
All our monitor desk mounts offer 2 mounting options. One is c-clamp mounting which doesn't require hole. Another one is grommet mountig which requires a hole to run through the mount.
WOKA 31'' standing desk converter doesn't need assembly at all. The other 2 standing desk converters require to assemble the keyboard tray. But if you don't need a keyboard, they also don't need assembly.
They are different in size, construction, and price. Please check our blog to find out their differences.
Yes, all our products are insurance and certification convered. WOKA staning desk and standing desk converter have RoHS and BIMFA Certificate.
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